Privacy Policy

Who we are

Atomic Spa Ltd, Brandesburton

Starcarr Lane, Brandesburton, YO25 8RU

In this privacy policy references to ‘we’ or ‘us’ refer to Atomic Spa Ltd. This policy will explain what information we collect about you and how we use it.

The information we collect and how we collect it

At Atomic Spa Ltd we take privacy seriously and only use the information we collect to provide our services. We do not share or sell the information we collect about you with any third parties. At any time, you may request a copy of information we have recorded about you. You may also request we remove all of your identifiable information. In line with the Data Protection Act 2018, we will delete your identifiable information if you have not undertaken business with us after 7 years.

Listed are the business services we provide and how each service uses the information we collect.

Our services:

We request the minimum level of personally identifying information to run our business effectively. This is data you provide us directly, for example, your name and contact details. We will never obtain information about you indirectly from sources outside our business. We store notes with respect to services we undertake to ensure we maintain our level of service, for example, your preferred services, tint colours or therapists. We consider you have provided consent for us to store personally identifying information and information about your services based on your receiving services from us. We may be required to ask questions related to your medical history. We will obtain your consent prior to storing information related to your medical history. Examples of medical data may be allergies, pregnancy or an injury that may impact our service; this is for client safety and the information we gather helps us choose the most suitable service for you.

Appointment confirmations and reminders:

We may contact you via phone, email or SMS to confirm and remind you of upcoming appointments. We consider that you having made the appointment, as consent to undertake this activity but, if you want, you may opt-out at any time.

Marketing:

We will not undertake phone, mail, email or SMS marketing without you first providing consent for us to do so. Our marketing campaigns are automated and use rules based on services and products purchased and information we collect from you. For example, we may send marketing campaigns related to special days and events throughout the year such as Christmas. You may opt out of receiving marketing material at any time.

How we store your data:

We use various software within the spa to provide the services listed above, data is stored on a password protected computer or website account. Clients record cards which are filled in prior to treatment are stored in a lockable cupboard. Please contact us at theatomicspa@gmail.com should you wish to:

• Discuss our Privacy Policy.

• Request information we have stored about you.

• Request we remove all information about you.

• Make a complaint.

Copyright Notice

All design, text, graphics and arrangement thereof are the copyright of Atomic Spa Ltd or of other copyright owners. Any unauthorised reproduction of the contents of this site without the prior written permission of Atomic Spa Ltd is strictly prohibited.